# Dubot Docs

> Technical documentation for evaluating and piloting Dubot

## Docs

- [Dubot overview](https://docs.dubot.ai/index.md): The AI action layer for customer experience
- [Object model](https://docs.dubot.ai/concepts/object-model.md): The building blocks Dubot uses to turn intent into controlled action
- [How Dubot works](https://docs.dubot.ai/concepts/how-dubot-works.md): A technical model for turning customer intent into controlled product action
- [How Dubot learns a product](https://docs.dubot.ai/concepts/acquisition.md): Record workflows and turn captured calls into reviewed candidate actions
- [Surfaces](https://docs.dubot.ai/surfaces/overview.md): Where customers, agents, and Dubot meet
- [Knowledge](https://docs.dubot.ai/product/knowledge.md): How Dubot builds a reviewable source of product knowledge
- [Integrations](https://docs.dubot.ai/integrations/overview.md): How Dubot can connect support intent to product action
- [MCP servers](https://docs.dubot.ai/integrations/mcp.md): Choose the public documentation MCP or Dubot's protected product MCP
- [Governance and security](https://docs.dubot.ai/trust/governance-security.md): The questions that define safe, controlled product action
- [Pilot guide](https://docs.dubot.ai/pilots/pilot-guide.md): Evaluate one high-value customer action without creating a platform project